Privacy Policy
Last Updated: June 1, 2026

We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
   We may collect personal information that can identify you, such as:

Identity Data: Full name, business name, or job title.

Contact Data: Email address, phone number, and physical or billing address.

Interaction Data: Information you provide when filling out contact forms, booking consultations, or subscribing to newsletters.

Technical Data: IP address, browser type, operating system, and data collected via cookies or analytics tools regarding how you navigate our site.

2. How We Collect Your Information
   We collect information through various methods, including:

Direct Interaction: When you fill out forms, send us emails, sign up for services, or communicate with us directly.

Automated Technologies: As you interact with our website, we may automatically collect technical data using cookies, server logs, and similar tracking technologies.

Third Parties: We may receive data from analytics providers (like Google Analytics) or social media platform tools linked to our business.

3. How We Use Your Information
   We use the collected information for purposes including, but not limited to:

Providing, operating, and maintaining our services.

Responding to inquiries, managing customer service, and fulfilling bookings or programs.

Processing invoices, payments, and managing financial transactions.

Sending administrative updates, newsletters, marketing communications, or promotional material (which you can opt-out of at any time).

Improving website functionality, user experience, and monitoring security.

Complying with legal and regulatory obligations.

4. Disclosure of Your Personal Information
   We do not sell your personal data. We may share your information with trusted third parties only when necessary to conduct our business operations:

Service Providers: Third-party vendors who assist with IT infrastructure, website hosting, email delivery, payment processing, or accounting software.

Business Partners: Educational institutions, host families, or international coordinators strictly as required to facilitate agreed-upon exchange or training programs.

Legal Requirements: If required by law, subpoena, or government regulation, or to protect our rights, property, and the safety of our users.

5. International Data Transfers
   Some of our external third-party service providers or program partners may be located outside of Australia. If personal information is transferred overseas, we take reasonable steps to ensure that the recipient handles your data with a similar level of privacy protection as required under Australian law.
6. Data Security
   We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure servers, encrypted communication protocols, and restricted staff access.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Access
   Under the Privacy Act 1988 (Cth), you have the right to:

Request access to the personal information we hold about you.

Request corrections to any inaccurate, incomplete, or out-of-date information.

Opt-out of receiving direct marketing communications.

To exercise any of these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy
   We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
   If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:

Email: info@orientjapan.com.au

Postal Address: Level 1, 37 Barrack Street, Perth, 6000